Auto Repair

Marketing automation for auto repair shops

Turn one-time fix-it customers into loyal regulars with automated service reminders, review requests, and rewards.

The Problem

Most shops wait for the phone to ring

Reactive marketing means unpredictable revenue. Here is what happens when you have no system to bring customers back.

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Customers Only Come When Something Breaks

Without proactive outreach, your business depends entirely on emergencies. You miss out on routine maintenance revenue every single month.

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No Service Reminder System

Oil changes, tyre rotations, registration renewals. Your customers forget, and you have no way to remind them automatically.

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Few Online Reviews

Happy customers leave without being asked for a review. Meanwhile, the one unhappy customer finds Google all on their own.

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No Loyalty Program

Repeat customers get the same experience as first-timers. There is no reward for loyalty and no reason to choose you over the shop down the road.

The Solution

How DUSA works for auto repair shops

Proactive marketing that brings customers back before they even think about the competition.

Service Reminder Automation

Automated SMS and email reminders for oil changes, tyre rotations, registration renewals, and scheduled services based on time or mileage.

Seasonal Campaigns

Pre-built campaigns for winter tyre swaps, summer coolant checks, and holiday road-trip prep. Launch them in minutes.

Review Request Automation

Automatically send review requests after every completed service. Build your Google reputation on autopilot.

Loyalty Rewards

Track visits and reward repeat customers with discounts, free services, or priority booking. Keep them coming back.

Vehicle History Tracking

Every service, every part, every note recorded against the vehicle. Know exactly what was done and when, for every customer.

Pipeline

Your service pipeline at a glance

1

First Visit

Customer walks in or books online

2

Service Due

Next service date calculated automatically

3

Reminder Sent

SMS or email goes out at the right time

4

Booked

Customer confirms their appointment

5

Serviced

Work completed, review request sent

6

Next Due

Cycle resets for the next service window

Impact

The numbers speak for themselves

68%

of customers forget routine service without a reminder

3.2x

more repeat visits with automated service reminders

85%

of consumers trust online reviews as much as personal recommendations

Ready to fill your service bays?

Get your service reminders, review automation, and loyalty program running in one platform.